Proactive Managed Services
We Care Computers provides a Proactive Managed Service Model as opposed to the typical reactive break/fix model of service. We offer not only the software tools but also the services to succeed in providing remotely managed services reducing customer downtime and cost. Our strategic partnerships in the marketplace with other technology manufacturers, enables us to bundle anti-virus, anti-spyware and remote control software with our solution.
Many of our customers take advantage of these services. Here are just a few of the benefits of signing up for the WCC Proactive Managed Services:
- Remote Control – Allows us to remotely fix many issues
- Virus and Spyware protection included
- Audit & Inventory Reports
- Patch Management
- Real Time Monitoring
- Expert Server Analysis
- Patch Troubleshooting
