June 2015 Newsletter

We Care Computers, Tech Tips and News, October, 2007
Dear Friend,

Last week we received two calls from clients who unwittingly responded to scammers and put their systems and data at risk.  One client remarked that she knew that she was doing something risky and called us.There is a wealth of valuable information atOnGuardOnline.gov on avoiding scams and protecting your hardware systems and data.Be sure to read below about WCC Managed Services Web Filtering written by Ali, our new Director of IT Services. This added layer of protection is used by many of our business clients to safeguard their systems and residential clients who wish to monitor and be in control of their children’s online activity.
Let’s be careful out there!
Avi Smith-Rapaport, President
(860) 836-4191 or Email

Back Up Your Data!
Back Up Your Data!

The files on your computer are valuable. If you don’t want to lose them, back them up, and practice good computer security habits to protect yourself from hackers and viruses.We recommend a Hybrid Backup Design: a combination of both cloud and local backup.This is a better protection scheme than either traditional or cloud backup alone. Adding the cloud copy for disaster recovery prevents any type of natural or site disaster or theft from destroying your data files. Plus, it provides a redundant copy of data, out of harm’s reach, dramatically improving the likelihood of data recovery.If in addition to cloud back up if you would like the ability to share files easily and be able to retain document versions then our partner, Egnyte Cloud Back Up and File Sharing is for you.  To find out more  call us at (860) 836-4191.

We Care Computers Managed Services Web Filtering Application
Ali, We Care Computers Director of IT ServicesIf you are on We Care Computers Managed Services (and if you are not then why not?) you may appreciate the add on Web Filtering Application.
Managed Services Web filtering is a key layer that helps minimize exposure and risk of threats found on the internet.Web filtering takes away the guesswork of which websites should be allowed or disallowed by relying on the classification of risks based on industry standards. Web filtering effectively enforces acceptable use policies instead of relying on end-users to comply with regulations such as the Children’s Internet Protection Act (CIPA).Instead of choosing which websites should be allowed/disallowed, WCC can help implement policies that make sense for each organization implementing such a system. Categories include Legal Liability, Productivity Loss, Potential Productivity Loss, Bandwidth Control, Human Resource Issues, and Business Oriented controls. Each category chosen has even more granular controls on which sub-categories to allow/disallow.Web filtering increases employee productivity which is a return in value of itself. The benefits don’t stop there. Web filtering also blocks access to web threats which reduce malware infections, decreases PC incidents, and saves your companies bandwidth.
The ability to block illegal downloads from peer to peer networks also reduces your company’s liability.In addition to compliance and security, Web filtering will increase your internet speed. Blocking access to streaming media, peer to peer networks, and unnecessary web traffic that isn’t work related will save you valuable bandwidth and increase your overall network speeds!!
Set it and forget it. Web filtering relies on a dynamically managed database that is constantly being updated and placing new websites into appropriate categories. Once your web filtering is in place you don’t need to worry about managing anything, our databases are always working to ensure new threats and websites are appropriately placed into their proper categories.If you are on the WCC Managed Services Program, adding web filtering is easy and affordable. Most web filtering solutions charge up to $34.00 per user/per month (Based on comparisons to WebSense). Our Web filtering costs only $5.00 per month if you are a WCC Managed Services Client!
We Care Computers Managed Services  (WCCMS) is a suite of services which includes; managed anti-virus protection, monitoring of critical security updates and hardware health, and provides the portal that allows us to remote into client computers to service.The alerts that are received regarding the functioning of hardware allow us to catch problems in advance that likely could be far more costly in downtime and expense. The ability to log in remotely to PC workstations also provides considerable savings to PC users in terms of a minimum ½ hour labor charge verses the normal 1 to 2 hour minimum on site charges.  It allows us to respond more quickly for urgent matters that can be addressed remotely.If you are interested in arranging WCCMS or add the Web Filtering Application call (860) 836-4191 or Email.

Message from Microsoft
Restart your computer at least once a week, especially if you use it a lot. Restarting a PC is a good way to clear out its memory and ensure that any errant processes and services that started running get shut down. Restarting closes all the software running on your PC—not only the programs you see running on the task bar, but also dozens of services that might have been started by various programs and never stopped. Restarting can fix mysterious performance problems when the exact cause is hard to pinpoint.If you keep so many programs, e‑mail messages, and websites open that you think restarting is a hassle, that’s probably a sign you should restart your PC. The more things you have open and the longer you keep them running, the greater the chances your PC will bog down and eventually run low on memory.

End of Support for Windows Server 2003
After July 14, 2015 Microsoft will no longer issue security updates for any version of Windows Server 2003. If you are still running Windows Server 2003 in your data center, you need to take steps now to plan and execute a migration strategy to protect your infrastructure.Summer time is quickly approaching, the flowers are blooming, the sun is shining and there isn’t a care in the world as you open your sunroof and appreciate New England’s warm sun shining down…Perhaps as the sun shines thru your sunroof, you were unaware your IT infrastructure is about to become obsolete, unsupportable, and fall outside of industry wide compliance regulations? Windows Server 2003/R2/SBS 2003 was a revolutionary product that vastly improved predecessors before it like Windows NT and Windows 2000. But it’s time to say goodbye…On July 14th, 2015 Microsoft will be officially putting Windows 2003 into EOL status. EOL stands for End of Life. What does this mean to clients running Windows 2003?Understanding what end of support means:Maintenance costs will increase:  Since security updates will no longer be released many companies will be forced into buying 3rd party security systems such as intrusion detection hardware or advanced firewalls. You will also have increased costs from maintaining outdated hardware.No more updates: There will no more updates from Microsoft to fix bugs, security vulnerabilities and performance issues.You my friend are not compliant: Once Windows 2003 is EOL, your company will almost certainly fail to meet industry wide compliance standards such as HIPAA, PCI, SOX, & DODD-Frank due to the inability to receive any security updates. The impact should not be taken lightly, failure to be in compliance could result in loss of business and financial penalties. There is no safety net here, in addition Windows 2003 will not pass any compliance audit requirements. Is it worth the risk?Compatibility: If you are running software on your Windows 2003 server, the likelihood of your software being compatible with Windows 2003 for future upgrades/updates is highly unlikely.How can we help?Contact us by email or call (860) 836-4191 today if you’re running Windows 2003 in your environment, we can assist with migration plans, procuring new hardware, and determining the best options for a supportable operating system. Let us manage your migration so you can go back to enjoying your sunroof being open…Ali

Parting Shot

The West Hartford Little League Team, ORIOLES
Memorial Day Parade May 25, 2015

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